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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Whit Hagerman

March 2, 2023

5  out of  5 rating by Whit Hagerman
"I was having some issues with my auto pay and left a message on the office line. Taylor got back to me immediately, secured my new payment info and current payment and mailed me an authorization document that morning. She followed up shortly thereafter by text to be sure that I had received the document and remind me to use the postage paid envelope enclosed to return the signed document as soon as possible. She was very professional as well as friendly during the process. Exemplary!! She could teach the course in customer service. That’s why I have done business with Eric Rose Agency for almost 20 years. Whit Hagerman"

Caleb Dickerson

February 10, 2023

5  out of  5 rating by Caleb Dickerson
"We all know searching for insurance stinks! This was NOT the experience I had with Jon and Eric with State Farm. Jon was great! He was able to work around my crazy work schedule and took time out of his home life after 5pm to walk me through my different options. I even had the complexity of having insurance policies in two different states, which was no problem for Jon and State Farm. I never once felt pressured or like someone was taking advantage of me. If I could give 10 stars I would! I will recommend Eric, Jon, and State Farm to everyone!"

Sassy Deb

January 31, 2023

5  out of  5 rating by Sassy Deb
"Very professional and informative of product needs that would benefit my auto account for coverage."

Payton Cooper

January 12, 2023

5  out of  5 rating by Payton Cooper
"Jonathan always does a great job taking care of the things I've needed. I've had a good experience working with him. Highly recommend."

Courtney Guined

January 9, 2023

5  out of  5 rating by Courtney Guined
"Jonathan Waters was great to work with! He was knowledgeable, kind, and worked with me to get the best rates possible for my insurance. Highly recommend!"


January 6, 2023

5  out of  5 rating by Chance
"Daniel was great very reassuring it wasn’t about just selling a policy but it was about making sure that my needs that I need it personally for an auto policy was met. I would highly recommend State Farm."

Oren Persons (Brad)

December 20, 2022

5  out of  5 rating by Oren Persons (Brad)
"I have been a customer of the Eric Rose State Farm branch for over five years and they do a good job. I recently added my daughter to our policy and was really nervous about price increases. Taylor Smith helped me recognize some discounts for safe driving for my wife and I were eligible for. Taylor helped us keep our budget on track. We have drive safe and save and added steer clear for our 16 year old. It was great having someone so helpful that worked with us to make sure we can manage our budget and still have great coverage!"

Bryce Sidders

December 20, 2022

5  out of  5 rating by Bryce Sidders
"Melissa provided me with life insurance quotes not to long ago. She has excellent service. I definitely recommend coming to her if you are in the market for life insurance. She’s super helpful."

Jessica Giraldo

December 15, 2022

5  out of  5 rating by Jessica Giraldo
"Melissa was so helpful and made things so quick and easy! Wonderful office."

Anne Marie Taylor

November 29, 2022

5  out of  5 rating by Anne Marie Taylor
"I had the pleasure of Jonathan assisting me to choose the best coverage for my auto and home insurance. Jonathan was patient and quickly responded to all my inquiries and questions. He listened and compared and contrasted my existing policy with State Farm and explained the differences. This is my first time choosing State Farm and I’m happy so far with my savings and experience. Jonathan made the switch easy and smooth. I highly recommend this agent Jonathan fir exceptional customer service."

Brad Hilbert

November 11, 2022

5  out of  5 rating by Brad Hilbert
"Jonathan it is very good at his job and he has a lot of patience and answers all my questions professionally happy holidays"

Robin Daniel

November 8, 2022

5  out of  5 rating by Robin Daniel
"Mr. Daniel was very concerned about my insurance coverage. He was very PROFESSIONAL and made sure I had the insurance coverage that I needed. I couldn’t believe the rates that he quoted me! Thank you Mr. Daniel for being patient with me while I was working and trying to handle business at the same time!!! 2 THUMBS UP TO MR. DANIEL👍👍"

Praveen Manthena

November 4, 2022

5  out of  5 rating by Praveen Manthena
"Great agency! I was working with Jonathan for over a year for all my insurance needs. Feels like family, highly recommend."

alejandro soriano

October 28, 2022

5  out of  5 rating by alejandro soriano
"Justin is the goat! You should always ask for him for insurance advice or if you’re switching insurance."

Brad Slagle

October 20, 2022

5  out of  5 rating by Brad Slagle
"I am moving out of state and needed my auto insurance and home insurance updated quickly. Jonathan and Jakima both were so helpful during this process and made things go so smoothly. I asked for something first thing this morning and got it faster than I would have ever expected! Eric and his team do such a great job making sure my family is fully taken care of!"

Garett “HypeTrain” Hermida

September 28, 2022

5  out of  5 rating by Garett “HypeTrain” Hermida
"Jonathan Waters was super helpful in understanding my situation of transferring out of state without my family and the process of figuring out insurance rates and policies. He got me an awesome policy for just about the same price I was paying before. Thank you Jonathan, and thank you State Farm."

Dan Kamer

September 25, 2022

5  out of  5 rating by Dan Kamer
"Recently I was selling a home and had some challenges with a closing date that changed multiple times impacting the end date of my home insurance. I was working with Jonathan Waters, from Eric Rose agency, through this and each time I needed to contact him he was available immediately (even on the weekend). What amazed me the most was how I felt like I was the only client because his response was so fast and he knew who I was and could assist me right away without me having to explain the issue over and over. He also communicated with me the way I wanted, which was over text. One time I texted him and said I need to talk right away there is an issue with the mortgage lender, and he called me right away, then within minutes I had the necessary documentation over email. These types of situations do not happen that often, but when they do, I’m glad I have insurance through State Farm. Thanks again Jonathan (and Eric) for all you’ve done for both my homes!"

Diana Lunsford

September 20, 2022

5  out of  5 rating by Diana Lunsford
"Called for a competitive quote on insuring our RV. Daniel was friendly, knowledgeable and he saved us $$ Definitely recommend. We're continuing to work with Daniel to transfer other coverage to State Farm."

Skylar Little

September 20, 2022

5  out of  5 rating by Skylar Little
"I’ve never purchased insurance before so when I got a renter’s quote from this agency, Melissa was super thorough in explaining all of my coverages to me. She was super helpful and super personable."

Luke Davis

August 24, 2022

5  out of  5 rating by Luke Davis
"It was Taylor Smith, I believe, that handled the beginning of a windshield claim, and she was the kindest person imaginable. She is everything every customer service place could need."

Dl Weyer

August 14, 2022

5  out of  5 rating by Dl Weyer
"I had an occasion to call State Farm to ask some questions about my policy. Jonathan reviewed my policy and encouraged me to take the Defensive driving course to take advantage of the discount it provides. Jonathan forwarded me all the information I needed for the course and he applied my discount immediately upon completion. First rate service!"

Alex Vaughan

August 1, 2022

5  out of  5 rating by Alex Vaughan
"Justin was really good. Needed a few questions answered and he helped me get in contact with someone right away, when before it would have taken forever."

KK Wilson

July 16, 2022

5  out of  5 rating by KK Wilson
"Very personalized service carried out by highly knowledgeable and friendly professionals!"

Lorraine La Fontaine

June 11, 2022

5  out of  5 rating by Lorraine La Fontaine
"Justin at Eric Rose State Farm is smart, kind, helpful, and simply awesome!"

Karen Morris

March 4, 2022

5  out of  5 rating by Karen Morris
"I lost a diamond necklace. Unable to locate it I filed a claim on my personal items policy. I made the claim on Wednesday and talked to claim agent. They said i could do online to have the funds go to my bank. I did as directed and on Friday the full amount of the claim was deposited to my bank account! The service was fast and effective. The staff at all locations were friendly and efficient. This is why I choose State Farm Insurance for over 40 years. Always a pleasure to do business with. I am new to Eric Rose as my agent. I was with another company for over 40 years, a father and son business. They both have retired and last year I transferred my accounts to the Eric Rose agency in the town where I live now. I have been very pleased with he and his staff. Thank you for a pleasant experience. Karen Morris"